FAQs
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Never wear your beaded jewellery when showering or swimming. Take care to not let it get wet!
Slide magnetic clasps to open them. Do not pull them apart.
Miyuki delicas are generally durable, but some colours can fade in the sun or rub off. To avoid this, don’t store or leave beaded jewellery in areas of direct sunlight.
Generally, treat your beaded jewellery with gentle care and proper storage to preserve its beauty for as long as possible.
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I will indicate, whenever possible, what metals are used in my jewellery findings. However, because some of the materials I use are old stock from my mother’s collection, I am not always 100% certain of their composition. If you have a metal allergy, I recommend only purchasing items where I am able to guarantee the metal content.
I use a mixture of 925 sterling silver, gold fill (which is a layer of gold over base metals like brass or copper and has a higher gold content than gold plate), and cheaper base metals. I also may use gold vermeil, which is a thick layer of gold over sterling silver.
If you have any questions about the materials I use, please contact me!
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Anywhere in New Zealand.
I hope to have International Shipping set up soon! Please contact me if you are interested.
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Shipping is a flat rate of $8 around New Zealand.
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I use either recycled or compostable bags and recycled materials for wrapping and packaging so your parcel may appear a bit random!
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Because I don’t do this full time, shipping may take a couple days to organise. I’ll make sure to communicate with you regarding shipping times!
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Sorry, I can only process returns if the piece is damaged or faulty. In such cases, please email me within 5 days of receiving the item with a description and/or photo of the issue. The piece must be returned within 10 days of delivery for a refund.
I can also potentially fix damaged or broken pieces returned within the first 10 days free of charge or issue a refund.
I’m just a part-time, one-woman operation so unfortunately do not have the capacity to process returns and refunds for changes of mind.
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Yes—but only during limited times. My life can get very busy with my studies so I am unable to make custom pieces outside of my University holidays.
If you see a design you like in my shop but want it in a different colour or need a different bracelet length, etc., email me at nahoko.designs@gmail.com and I can provide a quote and time frame for completion.